Rental Terms and Conditions
BLACK HAT RENTALS LLC RENTAL TERMS AND AGREEMENT
SEVERABILITY
The provider of this rental contract shall be severable, so that the unenforceability or waiver of any provisions shall not affect the remaining provisions.
RESPONSIBILITY OF USE & DISCLAIMER OF WARRANTIES
You (the customer and renter) are responsible for the use of the rented items. You assume all risks inherent to the operation and use of rented items, and agree to assume the entire responsibility for the defense of, and to pay, indemnify and hold Black Hat Rentals LLC harmless from, and hereby release Black Hat Rentals LLC from, all claims for damage to property or bodily injury (including death) resulting from the use, operation or possession of the items, whether or not it is claimed or found that such damage or injury resulted in whole or part from Black Hat Rentals LLC’s negligence, from the defective condition of the items, or any other cause. YOU AGREE THAT NO WARRANTIES EXPRESSED OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, HAVE BEEN MADE IN CONNECTION WITH THE EQUIPMENT RENTED.
EQUIPMENT FAILURE
You agree to immediately discontinue the use of rented items should they at any time become unsafe or in a state of disrepair, and will immediately (within one hour or less) notify Black Hat Rentals LLC of the facts. Black Hat Rentals LLC agrees at its discretion to make the items operable within a reasonable time, or provide a like item if available, or make a like item available at another time, or adjust rental charges. This provision does not relieve the renter from obligations under this contract. In all events, Black Hat Rentals LLC shall not be responsible for injury or damage resulting from failure or defect of rented items.
USE OF EQUIPMENT
Renter agrees and covenants to be satisfied with the instruction and condition of the equipment rented and of the proper and safe use of the equipment, or that renter is already familiar with its use and conveyed this to Black Hat Rentals LLC. Renter further agrees that the items will be used only at the address listed on the contract, and only for the purpose for which they were intended and manufactured. Subleasing or improper use is prohibited. Renter agrees they have read all instruction manuals, operating instructions, and warnings related to rented items.
TIME OF RETURN
Renter’s right of possession terminates upon the expiration of the rental period set forth in the contract. Time is of the essence in this contract. Any extension must be agreed upon in writing.
LATE RETURNS
Renter shall return rented items to Black Hat Rentals LLC during regular business hours, promptly upon, or prior to the expiration of the rental period. If the renter does not timely return the items, the rental rate shall continue until the items are returned.
PAYMENT
Renter shall pay all charges payable under this contract in advance, provided, however, that all foregoing shall not limit the amount payable by the renter hereunder and all additional amounts hereunder shall be paid immediately as such costs are incurred. Renter shall pay all reasonable costs of collection, court, and attorney fees. If rental charges are not paid within ten (10) days of the due date, Black Hat Rentals LLC, at its discretion, may recalculate rental charges on a daily basis and charge the credit card on file. Renter shall pay, in addition to any other amounts payable hereunder, a service charge of 2.0% per month on all past due accounts. There will be a $35.00 charge on any returned checks for any reason.
ADDITIONAL CHARGES
In addition to other charges and costs provided herein, renter shall pay charges in accordance with company rates for the following services:
• Delivery or Pickup
• Delivery or Pickup from any location other than ground level
• Setup/Knock Down of Tables and Chairs
• Delivery/Pickup after business hours, Saturdays, Sundays, and Holidays
• Packaging materials not returned
• Service calls
• Site planning and preparation
• Business check-in/Safety videos
• Last-minute, rush orders
• Extreme weather conditions
• Delivery/Pickup occurring within a specific timeframe
• Removal of equipment not completed by customer before pickup
CARE OF EQUIPMENT
In addition to its other obligations hereunder, the renter shall:
• Pay a reasonable cleaning charge for items returned dirty.
• Protect the rented items from weather damage, breakage, unauthorized or improper use, theft, or loss while in the possession of the renter.
INSURANCE
Renter shall maintain, at renter’s expense, liability, property, and casualty insurance coverage in amounts sufficient to fully protect Black Hat Rentals LLC and its equipment against any and all claims, loss, or damage of whatever nature or type.
SITE PREPARATION
Renter agrees to have the site clean and ready for delivery and installation or dismantled for pickup of the equipment, and also agrees to pay an additional charge for any delay incurred along with any labor charges resulting from the renter’s failure to do so.
PERMITS & LICENSES
Renter agrees prior to any installation of rental equipment to obtain at the renter’s expense any and all necessary permits, licenses, and other consents.
SUBSURFACE CONDITIONS
Renter agrees to obtain any locating of underground utilities before delivery of rented items. Renter also agrees to reimburse Black Hat Rentals LLC for any additional costs incurred as a result of undisclosed or subsurface conditions resulting in additional costs to us.
HOLD HARMLESS AGREEMENT
Renter agrees to assume all risks and agrees to hold Black Hat Rentals LLC and any of its staff harmless from and against any and all claims, losses, liabilities, and damage, and all costs and expenses arising directly and indirectly out of or relating to:
• The delivery, loading, unloading, erection, installation, dismantling, and use of rented equipment.
• Contact with underground utilities, pipes, or any condition on the renter’s property.
• All necessary surface repairs.
• Any injury or damage during the use of rented equipment including inflatables and interactives.
DEPOSIT AND CANCELLATION POLICY
Renter shall pay a deposit at the time of reservation. This fee is 50% of the total rental charge. A credit card number is also required on file in order to place an order. If no credit card number is placed on file, the order will remain a quote.
Bounce house rentals may be cancelled up to 72 hours prior to the scheduled event date with no penalty and the deposit will be refunded. Cancellations made less than 72 hours before the event will be charged the full rental amount. An exception may be granted for outdoor events if, in the sole discretion of Black Hat Rentals LLC, inclement weather would create unsafe or damaging conditions for the inflatable equipment.
All other rental items, including but not limited to tables, chairs, tents, and coolers, require a minimum of 7 days’ notice for cancellation. If cancellation is made less than 7 days before the event, the 50% deposit will be forfeited. Cancellations made prior to the 7-day window are eligible for a refund of the deposit.
If linens are specially ordered, payment must be paid in full at the time the order is placed, and once ordered, there are no cancellations allowed, no exceptions. All linen changes must occur outside two weeks of the event date to allow packing of the order. If changed within two weeks of the event, repacking charges will apply.
In the event of a cancellation, Black Hat Rentals LLC may, at its discretion, allow the customer to apply the paid deposit as a credit toward a future rental. Credits must be used within 365 days of the original event date and are subject to availability. Rescheduling requests must be made in writing and approved in advance. Weather-related rescheduling or cancellations will be handled on a case-by-case basis.
Black Hat Rentals LLC will initiate any approved refund within 10 business days of receiving written notice of cancellation.
PAYMENT
All orders are to be PAID IN FULL before the time of delivery/customer pick-up. Accepted payment methods are Cash, Visa, Discover, MasterCard, and American Express. Items will not be delivered/released unless the total is paid in full, and we have received a signed rental contract. NO EXCEPTIONS. If payment is not made before Wednesday of the event week, the remaining balance will be placed on the credit card on file. A credit card number must be placed on file regardless of payment method. Personal checks are not accepted. Delivery personnel will not accept payment.
PRICING
Pricing is subject to change without notice. Prices represented on the price list represent a three-day rental period, which includes customer pick-up/delivery the day before the event, keeping the items for the day of the rental, and customer return/pick-up on the day after the event. If you wish to rent items for an extended period, please contact a sales specialist for special rates.
DELIVERY / PICK-UP
Delivery and pick-up are available to the customer at an additional, reasonable price. For a weekend event, we may deliver as early as Tuesday or Wednesday. If you are scheduled for a Friday delivery, we may call you at the beginning of the week and move the delivery day up a day or two, depending on workload and weather conditions. We cannot guarantee a specific delivery/pick-up time. To find out when your order is scheduled for delivery/pick-up, please call the week of your event date indicated on your contract. If a specific delivery/pick-up time is needed, additional fees may apply. Pickups that are scheduled for Monday may be pushed back to a later date due to inclement weather or high workload. Your flexibility is greatly appreciated by our staff. Please keep in mind that rental equipment is the customer’s responsibility from the time of delivery until the time of pickup.
Normal Delivery Prices represent the following requirements:
• The area is easily accessible to our trucks.
• Equipment is to be unloaded within 20 feet of the tailgate of the truck.
• All delivered equipment is dropped off in stacks as close to your requested area as can be reached with our delivery vehicle, according to prior submitted layout/directions sent by the customer.
• Delivery location must be on the first floor.
• Delivery must take place during normal business hours.
• 9:00 am - 6:00 pm Monday-Friday
• 9:00 am - Noon Saturday
HOURS VARY DURING WINTER MONTHS
Additional distances, steps, elevators, After-Hours/Sunday/Holiday deliveries, etc., will be subject to additional charges.
CUSTOMER PICK-UP / RETURNS
Customers may pick up most items from the Black Hat Rentals LLC during normal business hours if they wish to avoid delivery and pick-up charges. Please clean out all debris from the truck/trailer before hauling equipment. If equipment is returned dirty, the customer may be charged for cleaning the items. Black Hat Rentals LLC is not responsible for any damages occurring to the vehicle during the loading/unloading of items. All items are to be returned on the date listed on the invoice. If late, additional charges apply.
RETURNS – FINAL INSPECTION
Black Hat Rentals LLC reserves the right to modify charges for broken, missing, damaged, or dirty items up to 14 days after items have been received before going through FINAL inspection.
PRIOR TO PICK-UP OR RETURN
Rental Items, including Tables and Chairs, should be stacked in the same manner they were upon delivery. Linens should be dry and free of excess garbage to prevent mildew and staining. Additional charges will apply if restacking of items is necessary. The customer will pay the full replacement cost of linens if they have mildew or staining not removed during normal washing, as well as the full replacement cost for any rental items or storage containers missing upon pickup.
LINENS
We carry a large variety of colors and sizes in stock at our warehouse; however, some may need to be specially ordered. If linens are specially ordered, payment must be paid in full at the time the order is placed, and once ordered, there are no cancellations allowed, no exceptions. All linen changes must occur outside two weeks of the event date to allow packing of the order. If changed within two weeks of the event, repacking charges will apply. When picking up linens, you are responsible for verifying that you are receiving the appropriate number. All linens must be returned in the supplied laundry bags or storage crates, NO TRASH BAGS; be free from any burns, wax, tears, pins, tacks, abrasions, mildew, mold, etc. The customer is responsible for the replacement cost of any missing, damaged, or mildewed items. Shake out any loose debris from linen (food, petals, decorations, etc). Failure to remove all loose debris will result in a fee of $2.00 per linen. All skirting comes with clips for tables, if unreturned, you will be charged $0.50 for each missing clip. We reserve the right to make a final inspection of linens when we perform our cleaning/pressing procedure. Typically, this process will be done within one week; after which you will be notified of missing or damaged items. Black Hat Rentals LLC is not responsible for dye lot variations from the manufacturer.
INFLATABLES & GAMES
Customers are to abide by rules and guidelines listed specifically on each inflatable unit. Black Hat Rentals LLC will provide the renter with a copy of the user’s manual. By placing a credit card number on file, you agree to the terms of inflatable rules and waiver. Units are not to be used with water. If using renter pick-up/return, the unit must be rolled in the same manner as pick-up when returned. If not, a $20 re-roll fee will apply. Any missing balls/accessories are subject to replacement fees. All outdoor inflatables are to be staked at all times.
General Rules:
• Only the number persons (as listed on the unit and the user manual) of compatible age and size shall use the bounce house at one time. Total maximum weight for the complete unit, as listed on the unit and user manual, must be adhered to.
• All users MUST REMOVE SHOES, BELTS, AND JEWELRY before using the bounce house.
• To avoid neck and back injuries, FLIPS, WRESTLING, AND HORSEPLAY ARE NOT ALLOWED.
• ABSOLUTELY NO WATER USAGE is allowed on or around the bounce house. This includes hoses, water slides, sprinklers, water balloons, squirt guns, or any other water-related activities.
• NO SILLY STRING, toys, or other equipment can be added to or used in the bounce house.
• The renter must provide personal supervision at all times. THE SAFETY OF ALL USERS IS THE RESPONSIBILITY OF THE RENTER.
• ABSOLUTELY NO STICKY SUBSTANCES are allowed in or around the bounce house. This includes gum, candy, or any food/drink items. A $100 minimum cleaning fee will be charged if such substances are found.
• DO NOT MOVE THE BOUNCE HOUSE from the place where it is installed. If the bounce house is moved, return it to its original location.
• Keep the bounce house away from swimming pools or any machinery that can generate heat. If you request the bounce house to be moved after setup, a fee will apply.
Special Instructions if the Bounce House Begins to Deflate:
1. The motor may have stopped. Check the cord connection at the outlet near the motor. Use only the power cords provided by Black Hat Rentals LLC.
2. Try another outlet.
3. If the motor is running, check the air intake on the side of the motor for blockage and check the inflatable intake for proper airflow. If you cannot correct the problem, call Black Hat Rentals LLC immediately.
Inflatable (Bounce House) Hold Harmless Provision: Renter agrees to indemnify and hold Black Hat Rental LLC (Owner) harmless from any and all claims, actions, suits, proceedings, costs, expenses, damages, and liabilities, including reasonable attorney’s fees arising by reason of injury, damage, or death to persons or property in connection with or resulting from the use, operation, or possession of the bounce house. This includes, but is not limited to, the manufacture, selection, delivery, possession, use, operation, or return of the equipment.
• Assumption of Risk: Renter acknowledges and agrees that the use of the bounce house involves inherent risks, including, but not limited to, injury, damage, or death. Renter voluntarily assumes all risks associated with the use, operation, and possession of the bounce house, whether known or unknown, and agrees that Owner shall not be liable for any such risks.
• Indemnification: Renter shall indemnify and hold Owner harmless from and against any and all losses, liabilities, claims, damages, costs, and expenses (including attorney’s fees) arising out of or in connection with the use, operation, or possession of the bounce house, including, but not limited to, any injury, damage, or death resulting from any negligent act or omission of the renter or any other person.
• Waiver of Claims: Renter hereby waives, releases, and discharges Owner from any and all claims, liabilities, or causes of action of any kind that renter may have or hereafter acquire against Owner arising out of or in connection with the use, operation, or possession of the bounce house, including, but not limited to, claims for personal injury, property damage, or wrongful death.
• No Liability for Acts of God: Owner shall not be liable for any injury, damage, or loss arising out of or in connection with acts of God, nature, or other conditions beyond Owner’s control, including, but not limited to, weather-related events, natural disasters, or other unforeseeable circumstances.
• Duty to Mitigate: In the event of injury, damage, or loss due to Owner’s negligence, renter agrees to mitigate all costs resulting from said injury, damage, or loss.
· Merger Clause: This Agreement constitutes the full agreement between Owner and renter. No amendment, whether from previous or subsequent negotiations between the renter and the Owner, shall be valid or enforceable unless in writing and signed by all parties to this contract. The invalidity or unenforceability of any particular provision of this Agreement shall not affect the other provisions hereof.
EQUIPMENT RESPONSIBILITY
All items are to be inspected by the customer at the time of drop-off. If there are problems with the items, Black Hat Rentals LLC must be notified before the event. The renter is responsible for equipment from the time of possession to the time of return. The renter assumes the entire risk of loss, regardless of cause. If items are lost, stolen, or damaged, the renter will assume all costs of replacement or repair, including all labor costs. The renter shall pay a reasonable cleaning charge for rented items returned dirty. Any items not wanted upon delivery are still to be paid for by the customer.
EMERGENCY LINE
If the renter does not attempt to contact Black Hat Rentals LLC directly after he/she has had a problem with a rental item, no refund, discount, etc., will be given, NO EXCEPTIONS.
BLACK HAT RENTALS LLC MAY USE PICTURES OF EVENTS FOR PROMOTIONAL/MARKETING PURPOSES.
Black Hat Rentals LLC
Phone Number: 651-468-4533
Email: hello@blackhatrentals.com
ALL ORDERS MUST HAVE A VALID CREDIT CARD NUMBER ON FILE
By placing a credit card number on file, you are accepting the terms of the rental agreement and confirming that the customer agrees to receive all items on the invoice.
